DISCLAIMER
The information provided by the Rating and Valuation Department (“the RVD”) on the Property Information Online (“the PIO”) is for reference only. Whilst the RVD endeavours to ensure the information on the PIO accurate and up-to-date, no express or implied warranty is given by the RVD as to the accuracy of the information.
The RVD has attempted to provide aligned address records of both the RVD and the Land Registry (“the LR”) to facilitate the searching functions of the PIO. The role of the LR is confined to the provision of the required data to the RVD for the alignment exercise only. The aligned address records should be used for general reference only.
The PIO may provide or assist in providing links to the GeoInfo Map of the Lands Department to identify the location of the relevant address selected by users. This is entirely an extra free service provided to users with a view to facilitating search. No express or implied warranty, is given by the RVD that the information from the external sources, the use of any such information by the RVD and the matching procedure are free from any error or omission. Users should check carefully against all other sources of information to ensure that the address information is the one that he/she wants.
Users who link from the PIO website to sites provided by other organisations should also be aware that the information on those sites has been compiled and issued by those organisations. The Government of the Hong Kong Special Administrative Region ("the Government") does not accept any responsibilities for the contents of any site to which a hypertext link from this website exists and shall not be liable for any loss or damage whatsoever arising from or related to its use or the misuse, reliance on the information given, or inability to use it.
The RVD is entitled to delete, suspend or edit all information on this website at any time at its absolute discretion without giving any reason. Users are responsible for making their own assessments of all information contained in or in connection with this website and are advised to verify such information by making reference to its original publication and obtain independent professional advice before acting on it.
The Government does not guarantee that any messages sent over the Internet will be completely secure. Communications over the Internet may be subject to interruption, delayed transmission due to the Internet traffic or incorrect data transmission due to the public nature of the Internet or otherwise. The Government does not accept responsibilities for any loss or damage incurred by a user if he sends a message to the PIO, or if the PIO generates a message to the user at his request, over the Internet.
TERMS AND CONDITIONS
Services to
be Provided by PIO
1.
User may have access to the online services provided by the Rating
and Valuation Department’s Property Information Online (“the PIO”) system through
the Internet. Subject to various payments mentioned hereunder, the
following PIO services will be available to the user which enable him –
1.1
to obtain the information by email / by
fax or by downloading the required file through the Internet; and
1.2
to have other types of services from
time to time announced by the Rating and Valuation Department (“the RVD”).
Different
classes of products and services may be restricted to different classes of
users at the absolute discretion of the RVD.
2.User needs to gain access to the PIO through an Internet service
provider, and he shall at his own cost make arrangements with the Internet or
other telecommunication service provider for the connection and disconnection
of such access to the PIO.
3.Fees and charges payable on various types of services provided by
the PIO shall be at such rates from time to time published by the RVD at the
websites at https://www.rvd.gov.hk and at https://www.rvdpi.gov.hk. All
fees and charges are subject to change without prior notice.
4.Public user can make online payment using Credit Cards, PPS, Apple Pay or Google Pay. All fees and charges chargeable to any product or service of the PIO
are in Hong Kong currency unless otherwise stated or shown. All
transactions relating to the PIO shall be made in Hong Kong currency.
Non-refund
Policy
5.The RVD adopts a general policy that all fees and charges paid by
a user for any product or service provided under PIO are non-refundable.
Remedy is restricted to a replacement of the product or service only.
Restriction
on Use of Product and Service Provided
6.Unless express permission or licence is given in writing by the RVD,
the RVD always retains its proprietary interest and copyright in the programming
work or documentation of any product or service provided by the PIO. All
products and services obtained by the user from the PIO shall not be used for
any purposes other than the user's own use.
7.User shall not use the PIO or any product or service obtained
thereunder for any activity which is unlawful or illegal, or which is
objectionable as determined by the RVD absolutely. In particular, they
shall not be used for any activity or purpose in violation of any provisions of
the Personal Data (Privacy) Ordinance (Cap.486) or the Copyright Ordinance
(Cap.528).
Exemption
Clause
8.
To the extent permitted by law, the RVD shall not be responsible
to the user or any third party for any loss, destruction or damage, whatsoever
and howsoever, arising out of or in connection with his access to the PIO.
Without limiting the generality of the foregoing statement, the RVD shall not
be responsible for any loss, destruction or damage arising out of or in
connection with the following:-
8.1
any breakdown, suspension,
non-function, mal-function, or any other fault or interruption of operation of
the PIO and its connected system, network, equipment or device;
8.2
any
suspension or delay in execution of any order or provision of any service under
the PIO;
8.3
any
loss, destruction or damage caused to the hardware or software of the user’s
network, computer, modem, telephone system, equipment or other device as a
result of the user’s access to the PIO; and
8.4
any
loss, destruction or damage caused by applying the provided information for any
purposes other than rates and Government rent assessments.
9.The RVD gives no warranty that any product or service ordered by
the user shall be delivered in time or on time for any specific purpose or
purposes of his need.
10.The PIO is an electronic information system with connection to
various networks provided by third parties. The RVD shall be under no
obligation to assist any user to trace or locate the source of any of his
complaint or alleged problem relating to the design or operation of the
hardware or software of the PIO and its connection system, network, equipment
and device, nor shall the user be entitled to check or inspect any of them of
such or other purposes (including any litigation purposes connecting with it).
Notification
of Change of Terms and Conditions
11.If the RVD proposes any change to these Terms and Conditions, the RVD
shall give notice on the PIO homepage not less than 7 days’ notice to such
effect. The user who continues access to the PIO and makes order for any
product or service after the expiry of such notice shall be deemed to have
accepted such change by conduct and so bound by it.
Applicable
Language
12.All negotiation or processing of orders or transactions under the PIO
will be conducted in a medium of English or Chinese or both, and all data,
characters, symbols or signals of any foreign languages entered or transmitted
into the PIO may be read and interpreted on that basis.
13.Unless the context otherwise requires, words and expressions
importing masculine gender shall be interpreted as including neuter or feminine
gender and vice versa; and words and expressions in the singular shall include
the plural and vice versa.
Contact and Enquiry
14.If user has enquiries concerning the PIO, he may contact the PIO
Service Team on tel. 2150 8836 or via e-mail to pio_enquiries@rvd.gov.hk .
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