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Commissioner's Message

Welcome to the Property Information Online (PIO) Service Homepage.

PIO is an online service provided by the Rating and Valuation Department. It enables users to browse easily the property information held by the Department. This online service was first launched in February 2009. Since then, more service items have been added to enrich the contents of this online platform. Listed below is a summary of the services available :

Service Item	Launch Date
Enquiry on saleable area, age and permitted occupation purposes of domestic properties (excluding village type houses)	11 Feb 2009
Public Inspection of the newly declared Valuation List and Government Rent Roll (Information will be displayed online after the declaration of the Valuation List and Government Rent Roll in mid March and up to 31 May every year)	16 Mar 2009
Enquiry on rateable values contained in the Valuation Lists and/or Government Rent Rolls for the latest 3 years of assessment	25 Mar 2010
Enquiry on rates and/or Government rent accounts	29 Dec 2010
Enquiry on saleable area and age for Individual Rates or Government Rent Payers of domestic properties (excluding village type houses)	2 Apr 2013

We are committed to rendering quality service to our customers. PIO offers a very comprehensive bilingual search engine with five different searching paths for over 2.6 million property records. In showing a property record, the aligned property address of the Land Registry is also given for general reference. Real-time service will be delivered through the PIO with delivery modes at the choice of users. Whilst users of the service can make online payment using Credit Cards or PPS, frequent users can apply for subscriber accounts for more convenient use of the system.

PIO is a round-the-clock service though there would be a short interruption of about 1 minute for daily system data update after midnight. I hope you find PIO useful and user-friendly. Please let us have your feedback and comments to enable us to serve you better.

LY CHOI, JP

Last Revision Date: 17 June 2020